CarMax reviews

3.5

59% would recommend to a friend

(8,187 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Nov 2, 2014

My favorite job!! Inventory Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love this place! Friendly, comfortable atmosphere. For the most part, all departments are laid back and chill. As long as you take the job seriously and do what you need to do and work hard, you will succeed. I have had a lot of jobs that I hated waking up to, but I cant wait to start every morning at Carmax.

Cons

Wish they would pay inventory more. We do all the physical work there in all types of environments and do deserve better compensation.

2.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Unlimited comission potential. Great people for the most part.

Cons

Don't really know where to begin. I was a sales associate for a year and a half. Seems like store happiness in terms of associates varys greatly with the quality of location GM. I had a great gm who was there for years, was fired and replaced by someone who was unapproachable and blatantly disregarded the concerns of associates. He also intimidated sales managers and added and additional 30 sales associates. This greatly reduced opportunity for assocites and numbers declined. There was a lack of promotion from within as well. When you have nearly 80 sales associates, many who have been waiting for an opportunity to move up, why would you bring in four new managers from the outside after the others quit? Horrible treatment of assocites in regards to performance. If your the type of person that needs to be left alone during even the slightest of sales slumps to get your mojo back, don't even think about working here. Corporate HR is a joke. They talk to hand picked associates during visits and turn a blind eye to complaints. Survey scores for gm and management from associates were awful and nothing was done.

2.0
Aug 31, 2014
Recommend
CEO approval
Business Outlook

Pros

good benefits, opportunity for growth.

Cons

work schedule was horrible. work days, nights holidays weekends. You only had a two week schedule. so after that you had no idea when your next day off was. it changed every week based on company needs. If you were scheduled off Sunday and Monday then the next week you might be off Friday and Saturday. That means you ten days until your next day off with no overtime. sometimes you close then open the next morning. I understand retail has to work these hours, but they should have some continuity so you can have a life. I worked there 15 years. the schedule was very hard on me and my family. I had to go. I would be there ten more years if they had a better schedule.

Viewing 229 - 231 of 8,187 Reviews

Glassdoor has 8,356 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.