Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      59% would recommend to a friend

      (8,186 total reviews)
      avatar

      Keith Barr

      49% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Sep 6, 2016

      Good company, hours are terrible

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most everyone is very nice and easy to get along with. The hours are terrible, but they do try to work with you really hard if you need time off for school or any personal stuff. Tuition reimbursement, they feed you a lot. Open door policy, good training. Lots of room for promotions.

      Cons

      Hours are very hard. In the Business Office you will either owrk 9:30-6:30, 10-7, 11-8, or 1-close. The store closes at 9, but you have to stay until the last customer leaves. Associates at my store have been there until after 1 AM! I wish management would do something about this, it's very frustrating to be there that late. Working with customers can such sometimes, but you get that at any retail job.

      5.0
      Aug 28, 2016

      Great Place to work

      Senior buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, salaried plus monthly bonus. Work life balance. For being retail they are very flexible. Culture. All about development. Very hard to get fired. Carmax likes to take time to make you better then to fire you. You would have to steal or do something incredibly dumb to be let go.

      Cons

      Also culture. If you are willing to teach and train you can move up. However, there are veterans that feel just because they have been around for 10 plus years they have the right to be next in line to be promoted. Insurance is expensive and sub par.

      2.0
      Aug 8, 2016

      Get a grip!

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fellow consultants- we are all in this together so there is a sense of camaraderie. Open door policy- it is nice to be given the chance to be heard even if nothing is accomplished. Management- there are some seriously awesome managers!

      Cons

      The strict attendance policy- it is a-okay to be at the dealership on our days off and of course, to stay way past our shifts, but be ONE minute late and we have to sign the book of shame. Work life balance- it's non existent if we want to make money. I do not make enough to justify the things that i miss in life. Expectations- we are expected to perform at a near perfect level with each and every customer. Customer interactions- we are not reimbursed for our phone bill yet it is unspoken that in order to succeed, we should give customers our personal cell phone numbers.

      Viewing 214 - 216 of 8,186 Reviews
      Related searches: CarMax jobs | CarMax salaries | CarMax benefits | CarMax interviews | CarMax conversations
      ReviewsCarMax reviews

      Glassdoor has 8,355 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.