CarMax reviews

3.5

59% would recommend to a friend

(8,186 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Dec 14, 2025

I love it

Recommend
CEO approval
Business Outlook

Pros

Training is top tier. Very non toxic culture

Cons

They do cut hours making it nearly impossible to reach the goal sometimes which can get stressful.

3.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good development in sales Lots of inventory to choose from Flat rate commission is nice for some Good values of customer service

Cons

Low pay per vehicle - volume is everything Management is hit or miss depending on store Demanding customers Quality issues with some vehicles make sales hard Long hours - often staying past scheduled time

Viewing 193 - 195 of 8,186 Reviews

Glassdoor has 8,355 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.