Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (144) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 745 reviews)); "Great people and very diverse" ((in 454 reviews)); "Culture is great and rewarding" ((in 310 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 299 reviews)); "Good work environment to be in" ((in 170 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 557 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 451 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 288 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 242 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 230 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,186 total reviews)

Keith Barr

49% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Dec 28, 2025

only work here if youre desperate

Business operations associate

Recommend

CEO approval

Business Outlook

Pros

I could request any day off during the week and get it usually.

Cons

no work life balance, not compensated enough, over worked, terrible management,

4.0

Dec 27, 2025

Decent Job to work at

Business office associate

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, decent pay, awesome team, everyone was very helpful to answer questions, 401k matching at 6% if I remember correctly.

Cons

Pay could have been better and they covered about half of the health insurance. This position was customer facing and with any job like that a bad customer could really ruin your day. Otherwise the company itself was good. Getting time off was difficult, since it was a small office if one person got the day off then you most likely would get denied. Also you always got your two days off in a week but you would be scheduled to work weekends.

4.0

Dec 25, 2025

Okay

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good for people who hustle and dont have much responsibility

Cons

Pay is sometimes not the best

Viewing 175 - 177 of 8,186 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

4.0★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

DriveTime Automotive Group

3.4★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

Jobs at CarMax

Customer Service Consultant - Dallas (Remote)

Inventory Associate - Overnight

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

only work here if youre desperate

Decent Job to work at

Okay

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs