CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Awesome abillity of being able to buy wholesale vehicles straight from Carmax.

Cons

The company was started as a grassroots business. Have fun, care about your employees and you'll sell cars and live well. Well, the company has changed a LOT a bit since then. They still THINK they are a grass roots org, but now its far more plastic. Bottom line, Carmax got a taste of something great: Success. They thought hell, we can sell a lot of cars by packaging our successful formula and open up a lot of stores across the U.S as quickly as possible. But what they didn't expect is that they would need to hire GOOD managers. What they did was, hire BAD managers. Not always, but for the most part. They grew too big too fast.

1.0
Mar 10, 2024

Don't Do It

Recommend
CEO approval
Business Outlook

Pros

Discount on cars. Just take to independent mechanic before commit.

Cons

They market themselves diff. But nope, unethical car dealer. I'm honest person, got sucked in from their marketing. Never thought I'd ever, ever sale cars. OK for couple of months, then car after car started breaking down (often in from of clients on test drives!) Or you'd invest hours and hours (even weeks sometimes), make the sale, get paid... only to have customer angrily return, return car, and then you lose that pay.

Viewing 169 - 171 of 8,184 Reviews

Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.