CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

In sales you can make a great amount of money, Co-workers are helpful

Cons

Long Hours they say that you will have a work/life balance, but you will have no life at all. You will not have two days off in a row. You might get a tuesday off then a sunday. You only get a three day weekend ever 4 weeks. Even on your days off you will have to come in if that is the only day your client can come in. Daily training is a waste of time and you do not get paid. So you have to come in an hour before they open for a meeting. and they get upset if you are late even though You are not getting paid. No base pay.

4.0
Jun 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and community, easily the best part of the job. Frequent celebrations, meetings, and meals to enhance that community and cohesion. Easy to get a lot of experience, very quickly, especially in the customer service realm.

Cons

Pay is better than minimum, but considering the high intensity, stress, and skill level involved in this position, the pay is low. Hard to move up quickly, but if you have the room financially to spin your wheels for a of couple years, you will be able to climb the ladder, but only if you're open to relocation.

2.0
Jan 31, 2016
Recommend
CEO approval
Business Outlook

Pros

you can make as much, or as little as you would like in terms of commission.

Cons

~YOU ONLY GET PAID $160-$300 PER SALE (if not split) You can have a schedule, but you'll be at most customers' mercy. By this I mean you'll sacrifice plenty of time off to come in and (HOPEFULLY) sell a car. Also, you'll have to make sure nobody else in the store does ANYTHING with your customer (test drive, pull up order, ANYTHING) or you may lose half of your commission, or even all of it.

Viewing 157 - 159 of 8,184 Reviews

Glassdoor has 8,353 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.