CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 30, 2018
Recommend
CEO approval
Business Outlook

Pros

matches up to 6% 401k company values IF they were followed and thats a big IF bc they aren't.

Cons

No room for advancement, Expected to have certain numbers and percentages even if it meant working 3-4 extra hours a night, but no slack on being even 1 minute late. Severely Micromanaged to the point of affecting job performance, impedes ability to do job when you keep having sit down meetings all the time., Management is trash especially the LGM specifically who was so unprofessional he would fight with sales people in the middle of the sales floor when in disagreement also lied to corporate when called to investigate. overall extremely unprofessional. also commission was the lowest of any sales job I've had in my sales career even for car sales.

4.0
Aug 18, 2015
Recommend
CEO approval
Business Outlook

Pros

CarMax has a strong culture of feedback which I love! You are never in the dark about your performance or your development. The training program is in depth and hands on. The scheduling is pretty flexible, if you have lots of things you participate in outside of work, but on a random schedule, this is perfect for you. If I need a Monday off or a Wednesday night, it can happen.

Cons

The pay in the Business Office is not competitive nor is it compensating you for all that you do. If the base pay for this position was increased, I wouldn't mind running all over the place doing "this, that, and the third". Retail hours are a booger sometimes, especially when the sales team is not prompt about closing time. The store closes at 9 but we're sometimes there until 10:30/11pm because they allowed a sales consultant to begin the process at 8:45. It is inconsiderate to the lives of the associates and things they may need to do after work.

Viewing 100 - 102 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.