CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 7, 2010

its ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits pension plan has improved

Cons

long hours can get promoted unless you kiss ass or are friends with senior manager,if you dont do as they say not as i do you wont get anywhere

3.0
Aug 5, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a job ! Commision, it's either bad or great

Cons

Hours are bad Managers waste employees times more than help them sell cars Tom Folliard sucks ....Carmax used to be better They lowerd their standards on cars Business Ofiice are the worst to work with and they need to fire 90% of them.( it's like walking into the DMV) They keep so much pressure on sales people and come out with so many stupid rules rather than focusing on cleaning the dirty vehicle that prevent us from selling cars. Sales managers don't respect sales associates when they know we make thier pay check. WE should make commision on profit not flat. thier exuse that they don't want us to pressure customers into buying a more expensive cars, which is not true cause we sell by volume still and we will be making more . Thier cars are expensive, it becomes hard to sell. Alot of my customres bought somewhere else cause they found a better deal

3.0
Aug 5, 2010

Good for hourly, bad for management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hourly associates are treated decently. They have good benefits (health / dental / vision, 401k) and pretty good job security. You will get associate purchasing discounts on vehicles / parts / service.

Cons

The treatment that hired on department managers receive depends on whether or not you are friends with a higher up. If you are not friends with someone high up on the food chain, they will make your life difficult.

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Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.