Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 769 reviews)); "Great people and very diverse" ((in 459 reviews)); "Culture is great and rewarding" ((in 311 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 288 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 175 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 548 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 453 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 231 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,183 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Jan 1, 2012

Great place to learn and grow in the automotive field.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of exposure to the used car business. The opportunity to learn all aspects of the business.

Cons

Limited long term growth unless willing to relocate. Must be very flexible with work schedule.

5.0

Nov 23, 2011

An exciting place to work with lots of opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunities to grow your professional skills as well as climb the ladder if that's what you want. New technologies and older technologies are merged together.

Cons

It can be frustrating communicating with senior leadership at times because they have a tendency to talk around issues. They also try to bs about changes to compensation. For example, when they dropped the pension plan they claimed it was for our benefit, but it was really to save money. They also unfairly are contributing more to certain employees 401k accounts.

4.0

Nov 10, 2011

CarMax Auto Finance is a great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casual atmosphere Committed, dedicated associates (management as well) Great product and company philosophies Focus on wellness Fun place to work - not stuffy Focus on employee engagement Company growth

Cons

Compensation levels are not always competitive in respect to other large area employers Remote work options are limited

Viewing 8080 - 8082 of 8,183 Reviews

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Jobs at CarMax

Auction Service Associate

Inventory Associate - Overnight

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CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to learn and grow in the automotive field.

An exciting place to work with lots of opportunity

CarMax Auto Finance is a great place to work.

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