Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 741 reviews)); "Great people and very diverse" ((in 464 reviews)); "Culture is great and rewarding" ((in 309 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 290 reviews)); "Good work environment to be in" ((in 171 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 554 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 456 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 235 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 230 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,183 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Apr 27, 2012

idk

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there is always work to be done

Cons

it can be random hours of work

5.0

Apr 7, 2012

Great place for professional growth...

Finance

Recommend

CEO approval

Business Outlook

Pros

flex time in some departments great benefits positive company culture opportunities for advancement ongoing training opportunities company supportive of work/life balance competitive pay opportunities for bonuses matching gifts program regular associate appreciation events

Cons

some difficulty advancing if you aren't personally well-connected to upper management/advancement does not always seem to be based on merit micro-managing of associates can be common (dependent on your department) employees in good standing are told that they can come back if they leave but actually cannot do so; long time service does not seem to be valued as highly as it once was

4.0

Mar 25, 2012

Disappointed, wishing for more opportunity to earn more $$$. Starting Salary to low for entry level management.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Atmosphere is friendly, and fun!

Cons

Hours are long for the level of pay, both for entry level management, and entry level sales.

Viewing 8077 - 8079 of 8,183 Reviews

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Jobs at CarMax

Inventory Associate - Overnight

Auction Service Associate

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Ratings by demographic groups

Reviews by job title

idk

Great place for professional growth...

Disappointed, wishing for more opportunity to earn more $$$. Starting Salary to low for entry level management.

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