CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 9, 2010
Recommend
CEO approval
Business Outlook

Pros

I would say i do like most of the people I work with , a couple of execeptions but thats life i guess. managers can be easy to talk to but overall don't really seem to care to much

Cons

I was hired on the sales floor about 3 years ago with promises of advancement and of how much money you can make. Yes you can make alot of money if you want to work 60 hours a week and get lucky . Almost 70 % of customers that walk through the door only want to sell there cars with no interest in buying and you only average buying about 25 % of those because of the appraisals are so low.

3.0
Oct 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, casual dress, high quality people, great process. Very customer-centric vehicle selection and finance process. Excellent extended service product to sell.

Cons

Extremely politically correct, all references to your faith were discouraged. They say they have an open door policy but if you use the door bad things start happening to you.

2.0
Sep 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Focus on training and development

Cons

.....but not at the expense of the business. Short-staffed

Viewing 8077 - 8079 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.