CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Oct 28, 2010

Carmax

Recommend
CEO approval
Business Outlook

Pros

Friendly company with internal development the best I have seen.

Cons

Tends to be a good old boy mentality in the purchasing offices around the company.

2.0
Oct 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Carmax was an OK place to work at first. I had a great time interacting with customers and performing my job duties.

Cons

The management at my location SUCKED! Especially in the Office and Sales. They don't really treat their employees with understanding. They play favoritism A LOT. They have a super high turn-over rate. I found out they keep their "We're hiring" for a reason. It's probably because they reward good performance rarely but will keep pages of your mistakes without ever telling you that you've done wrong so that you can correct the problem. And the pay is no where near the amount of the work you put in. About 70 to 80% of the people that I know that are still there either are on their way out the door or wish they could find another job. One salesman told me today that unless something really good happens, he's leaving whether he finds another job or not! That's the general concensous of most of the employees. First they try to change departments or go to the home office must most get fed up and leave before they make it that far. I can't speak for the sales department but because of the competitive environment in the business office there is a huge amount of back-bitting and useless competition just to stay ahead of the next employee in the minds of the management. I liked my job a lot. Can't say the same for the management. I really don't miss that place. Even though, it probably just my location because

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Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.