CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Nov 19, 2010

Carmax is good to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting pay for a part time job. peers are nice and good people. If you are wanting to stay with carmax, the potential to live comfortably is there.

Cons

Some managers seem to favor people more.

2.0
Nov 10, 2010

NOOOOOOOOOOOOOO!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people you actually work with! Customers are the biggest babies in the world, and the job would not be as bad if that was the only thing you have to deal with. Some cool clothes to wear....that's about it

Cons

Again customers are the biggest babies in the WORLD! and it wouldn't be that bad if that was the only thing to deal with, but you have managers who abuse the litte bit of power that they have. You are afraid to ask them anything becasue one day they can be cool and i use that term loosely and the next they can be little girls. Every single one of them have their little things they are known for, the buyers make it hard to do your job too because they may appraise a 2010 BMW 325i for about..15 dollars and look at you like your crazy when the customer doesn't want to sell the car!!! Nothing is ever promised at carmax including your pay, since the doors opened the pay has stayed at 150 a car, carmax opened in 1993 by the way. As I remember being promised that you can make so much money here, after my year and a half I quickly learned that it turned into "you can make a lot of money if you sell 10,000 cars a day! This company is fantastic for finding and hiring people in management that exemplify rudeness, back-stabbing, and eventually destroy the company, the only way you can become a manager in sales is if you make President's club first, that will give them enough time to decide if you will rule with an iron fist..."That's the carmax way!"

1.0
Nov 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Great if you are a college student looking for part time work

Cons

Commission is grossly under-payed compared to profits made per vehicle. Management is ruthless and inconsistent. Favoratism abounds with no recourse for negatively affected associates. They flood the sales floor with 60 plus sales people in order to sell about 4-500 cars per month.

Viewing 8068 - 8070 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.