Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (208) , Sales (164) , Buyer (158) , Customer Specialist (143) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 741 reviews)); "Great people and very diverse" ((in 464 reviews)); "Culture is great and rewarding" ((in 309 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 290 reviews)); "Good work environment to be in" ((in 171 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 554 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 456 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 235 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 230 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,184 total reviews)

Keith Barr

44% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Nov 19, 2010

Carmax is good to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good starting pay for a part time job. peers are nice and good people. If you are wanting to stay with carmax, the potential to live comfortably is there.

Cons

Some managers seem to favor people more.

5.0

Sep 17, 2010

Good Place

Business office associate

Recommend

CEO approval

Business Outlook

Pros

the benefits and schedule are great

Cons

some managers had issues effectively coordinating schedule

5.0

Feb 20, 2009

Carmax IS A GREAT PLACE TO WORK! It is also a GREAT PLACE TO BUY A CAR!!!!

Buyer

Recommend

CEO approval

Business Outlook

Pros

A great place to work, I hope I can continue on for a long time. I really like the culture at Carmax. I appreciate the compensation and value the training. I have enormous faith in Carmax. I enjoy working with my coworkers and supervisors and feel valued at work. I also value my coworkers. I love my job.

Cons

Worried about job stability. With the present day market I am fearful of the stability of my job, others are as well. Other than that there are really no downsides to working at Carmax. IT is a great place to work. There are many challenges and many opportunities.

Viewing 8065 - 8067 of 8,184 Reviews

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Jobs at CarMax

Customer Service Consultant - Dallas (Remote)

Inventory Associate - Overnight

Vehicle Condition Assessor

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Carmax is good to work for.

Good Place

Carmax IS A GREAT PLACE TO WORK! It is also a GREAT PLACE TO BUY A CAR!!!!

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