4.0
Sep 21, 2011
Recommend
CEO approval
Business Outlook
Pros
Good training. Good feedback system. Positive encouragement. Decent but expensive benefits. Excellent website and tools to work with.
Cons
Carmax is making as much or even more per car than reputable dealers, but pays its sales people about 20% of what they should be making per car. Also, their mechanic shops have cut a lot of corners + the mechanics were converted to hourly, effectively cutting their average pay by about $10k annual. Nothing sucks like telling a customer how great quality Carmax cars are only to have your customer angrily walk out because the car is not of acceptable quality.
