Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1054) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (145) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 748 reviews)); "Great people and very diverse" ((in 465 reviews)); "Culture is great and rewarding" ((in 309 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 290 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 174 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 561 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 466 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 290 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 243 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 229 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

59% would recommend to a friend

(8,192 total reviews)

Keith Barr

49% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Aug 7, 2012

One of the BEST companies I ever had the pleasure to work for!

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great selection of cars for a very diverse customer base. Service department knowledge of vehicles. Technicians very helpful. Employee discounts and first dibs on wholesale vehicles a huge PLUS!

Cons

We should be paid more for every car we sell. The $10 per unit raise, not good enough. The same pay rate since inseption. Inflation is real we should be paid $200-$225 per unit.

3.0

Aug 2, 2012

Fun place to work but could have made more money elsewhere.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

People are awesome. Part-time hours are great.

Cons

Lots of people with bad credit. Lots of people just waste your time.

4.0

Jul 6, 2012

Has helped me grow personal and professionally

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team environment. I feel value in what I do. Growth opportunities. Emphasizes on Training and developing people. Strong morals for a company in the car business. The promote from within in the purchasing department.

Cons

Working weekends, but that retail. Difficult customer service situations arise frequently. Can be over competitive at times between team members. Tension can arise between departments and distract from the overall goal of selling quality vehicles.

Viewing 8011 - 8013 of 8,192 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

One of the BEST companies I ever had the pleasure to work for!

Fun place to work but could have made more money elsewhere.

Has helped me grow personal and professionally

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