CarMax reviews

Compensation for sales here is very small. If you want to make over $30,000 a year you HAVE to work at least 50 hours a week if not closer to 60. It is very easy to get fired, about 1 sales consultant gets fired every month. When I was hired I was told I had to sell a minimum of 6 cars a month to keep my job. That number has been moved up to 10 now. That is a store policy and not a companywide one. It is too easy to lose money at this place! Just because another sales consultant spoke to a customer within 3 days should not entitle them to half the commission! They think it is OK for Sales Consultant A to do 10 minutes of work and Sales Consultant B to do 3 hours of work and they get the same wage. That sounds like communism to me. WAY too many meetings! At least 1 a day and sometimes 2 a day. That is a lot of wasted time that you could be making calls or selling cars. They makeyou do inventory jobs that you do not get paid for every Saturday morning for an hour. They are really understaffed on Saturdays in inventory. Saturdays are the busiest day of the week! Why do they only have 3 or 4 kids prepping the cars. This makes the customer have to wait more time. The work atmosphere is so un PC it is ridiculous. That place is a sexual harassment suit waiting to happen.

When a salesperson overperforms they are not paid appropriately. When I was recruited I was promised a six figure potential for over performers. I was the top salesperson in a 13 store region for 2 of the 3 years I worked at Carmax and consistently in the top 1% in the company of several thousand nationwide and my top earnings year was just short of $80k. The pay structure / comp plan has not been increased for 10 years. Also the base pay plan was a minimum wage draw that you had to pay back when you made more than minimum wage. The training and development plan was horrid for seasoned sales people. It was a complete and utter waste of time for any salesperson with experience.