CarMax reviews

3.5

59% would recommend to a friend

(8,193 total reviews)
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Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Apr 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Very structured work environment, including regular feedback; clear career development plan; clear outline of duties/responsibilities. Management pay is ok, slightly on the low side though. WIth over 100 locations nation-wide, it's easy to advance or relocate if you wish.

Cons

The entry-level positions are pretty poor pay. -Most start around $9 per hour or so. The working environment is almost too structured; too rigid. They take their jobs a little too seriously and minor slip-ups are seen as earth shattering infractions. It's hard to explain. Soo many meetings, too!! Hours can be long and late on a regular basis (often staying past midnight) and even entry level hourly associates are expected to stay no matter how long ago your shift ended or what other important things you need to attend to outside of work.

2.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Not very much pressure, there are good opportunity's for students or grads to get a job, reasonable hours for non sales employees. Nice store, and most fellow employee's are fun to work with.

Cons

They do not listen to their valuable employees. Always changing the rules. Makes it very difficult to make presidents club, new rules are even worse. No appreciation for hard work. Managers do not manage. Poor training. No follow through on training by competent managers. Incompetent managers who have never sold' or have sold few cars reviewing sales personal.

3.0
Mar 28, 2012
Recommend
CEO approval
Business Outlook

Pros

No haggle pricing policy streamlined car sales process Good employee benefits Customer focused Quality vehicles Good value for the money

Cons

They over hire sales consultants at times Limited advancement potential The use of acronyms is almost cult-like Management treated poorly

Viewing 7963 - 7965 of 8,193 Reviews

Glassdoor has 8,362 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.