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      CarMax

      Engaged Employer

      CarMax reviews

      3.5

      59% would recommend to a friend

      (8,196 total reviews)
      avatar

      Keith Barr

      46% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.2

      Senior management

      CarMax has an employee rating of 3.5 out of 5 stars, based on 8,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 21, 2009

      Not a bad place to work. However, the effort of Sales Managers is far below expectations.

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of extensive and value added training. Tons of customer traffic. Busy compared to industry. Proprietary systems are awesome. On-line financing with specific CarMax lenders is second to none.

      Cons

      Sales managers are elevated with little to no training or background to be a Real managers of people. Managers should be able to motivate, mentor and "feel" the situation as if it was them. The average store has 50% of the mgmt staff that are only breathing and pulling in a salary. Sales consultants are 100% commission and they make the same per car sale that they did in 1993? Managers get a salary equal to or greater than the average SC average monthly pay. We average less than $20 per hour. We put up with a LOT of stuff!

      3.0
      Oct 7, 2009

      Carmax Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun to work there. Meet a wide variety of people. Driving cars is always fun. Very flexible for schedule, and time off

      Cons

      Management not very intelligent. Promotions are based on who can suck up to the boss the best, and they do not recognize hard work

      4.0
      Mar 24, 2009

      Great place to work, but not great pay.

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      First I want to clarify that I am working at headquarter in Richmond. My review doesn't reflect the working conditions of our 100 stores across the nation. Since we made the list of Fortune's best 100 companies to work for four years in a row, I am confident that our associates at the local stores are satisfied. CarMax has a very strong and competent senior leadership team. They are very sensitive to associates' needs. In my opinion, they don't overpay themselves either. CarMax offers great work/life balance. I work between 45 to 55 hours a week as an analyst. At the headquarter, it has a gym and an indoor basketball court. You are also able to find a nice car at a low price. The management is very supportive of your personal development. At least in my group, we know each other very well, feel like a big family. Traffic is non-exist in Richmond.

      Cons

      The pay is average/below average compare to other consulting firms. But if you take into account of the living cost. It's at least comparable what you get paid at big consulting firms in big cities. Working in a used car company doesn't generate lots of prestige. Richmond doesn't have a professional sports team. The only minor league baseball team just left the town. Crime rate is a little high. I am sure having CarMax on your resume helps or hurts your career. But the acceptance to the top business schools has been high. Analysts got into Harvard, Wharton and alike.

      Viewing 7945 - 7947 of 8,196 Reviews
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      Glassdoor has 8,365 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.