Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has been stable over the past 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (617) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 774 reviews)); "Great people and very diverse" ((in 447 reviews)); "Culture is great and rewarding" ((in 320 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 287 reviews)); "Good work environment to be in" ((in 171 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 558 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 448 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 292 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 244 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 238 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

60% would recommend to a friend

(8,198 total reviews)

Keith Barr

55% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

4.0

Jul 30, 2013

Great place to start your career with a growing company!!!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great company to advance with, many new store openings, paid vacations, sick days, holidays, stock options, 401k, fun environment, company pays health insurance for mechanics and inventory employees, paid trips to Vegas for top sales people, demo cars for managers, company stands behind its products, fun store activities such as, summer bbq's holiday parties and community charity events.

Cons

Long hours, Insurance could be better, low appraisal offers sometimes make it hard to purchase or sell vehicles, non paid morning sales meetings.

4.0

Jul 29, 2013

Good experience but I have no strong opinions positive or negative. I will probably purchase my next car from carmax.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

There was a positive atmosphere and the majority of co-workers were pleasant to work with. Flexible hours and schedule once you can make your own schedule.

Cons

Commission based salary and have to work the weekends.

4.0

Jul 28, 2013

Good experience, well treated, plenty of training and decent pay

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Plenty of training and advancement opportunities

Cons

Business is run like a retail store, not a sales organization

Viewing 7789 - 7791 of 8,198 Reviews

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Jobs at CarMax

Automotive Inventory Associate

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Reviews by job title

Great place to start your career with a growing company!!!

Good experience but I have no strong opinions positive or negative. I will probably purchase my next car from carmax.

Good experience, well treated, plenty of training and decent pay

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