Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 782 reviews)); "Great people and very diverse" ((in 472 reviews)); "Culture is great and rewarding" ((in 334 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 300 reviews)); "Has a good Work environment" ((in 168 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 563 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 461 reviews)); "Managers have to write observations on you for everything that you do good or bad." ((in 291 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 242 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)

Keith Barr

60% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

5.0

May 21, 2014

Incredible culture.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The management really cares about associate development. As much effort and interest as you put into moving positions or learning more, they will receive and give right back to you. They offer classes in the "College of Continuous Learning" on company time, have awesome time away policy and a great fitness center. It is such a great environment to work in.

Cons

Like with anywhere, there are politics to work around, but it is all about knowing how to work them.

1.0

May 19, 2014

Company has changed drastically in the last few years,

Manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers are generally pleasant to work with.

Cons

The culture has changed dramatically. One of the companies founding principles was quality which has become a farce. Senior Company leadership are immature and only care about their personal wealth. The company business principle is built around low balling customers to sell their cars outright and then make $$$$$$ through internal wholesale auctions.

1.0

May 19, 2014

Not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People there are great to work with

Cons

No respect for employees at all.

Viewing 7759 - 7761 of 8,203 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

3.9★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

driversselect

4.4★Compensation & Benefits

Jobs at CarMax

Business Office Associate

Customer Service Consultant - Henderson (Remote)

Business Office Associate

Vehicle Delivery Driver

Customer Service Consultant - Atlanta (Remote)

CarMax

CarMax reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Incredible culture.

Company has changed drastically in the last few years,

Not great

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at CarMax

CarMax reviews FAQs