CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)
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Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Jul 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Relaxed working environment. Genuinely nice co-workers and no jerks. Semi-flexible work hours. Company invests in associates and wants to help them grow. Company is expanding and looks to grow for many years to come.

Cons

Executive leadership team has grown complacent. Store growth is nice but internal processes and IT are stagnant. Far too many meetings. Current leadership has too much top-down micro management at the moment.

2.0
Jul 15, 2014

Carmax

Recommend
CEO approval
Business Outlook

Pros

Money, possible advancement if you brown nose, training on how to sell

Cons

As a sales consultant, I was hired not on my sales exsperience because I didnt have any. I was hired becasue I was a people person and outgoing. I was fired because I was a people person. I got fired for being that. You have to vwalk on eggshells in this company. Of course there is a obvious line on what and not what to say, but in my case i was let go becasue I was in gray area. Never had the chance to confront my accuser. I was more than happy to leave. If you have to walk on egg shells around there and knowing these maangers wont get your back this company is not for you.

4.0
Jul 9, 2014

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Very fair company to work for. You don't have to haggle with customers.

Cons

Service department is closed on weekends. Sometimes you need a service tech to fix something to close a deal. Otherwise the customer walks or you have to wait til monday and hope they can fix it then.

Viewing 7741 - 7743 of 8,205 Reviews

Glassdoor has 8,374 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.