Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Benefits are great and you have access to good rates from vendors for your own vehicle." ((in 770 reviews)); "Great people and very diverse" ((in 463 reviews)); "Culture is great and rewarding" ((in 320 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 299 reviews)); "Good work environment to be in" ((in 178 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 568 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 453 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 286 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 240 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 228 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

60% would recommend to a friend

(8,205 total reviews)

Keith Barr

60% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Jul 23, 2014

standard retail job

Lead business office administrator

Recommend

CEO approval

Business Outlook

Pros

great health insurance, great stock market plan, easy to get into at entry level and gain experience

Cons

working full time as an hourly (not commission based) associate is hard to live off of

4.0

Jul 21, 2014

Buyer

Recommend

CEO approval

Business Outlook

Pros

flexible with schedules and time offs

Cons

working weekends and under paid

1.0

Jul 19, 2014

They make it look like sunshine and roses, then reality kicks in...

Automotive technician

Recommend

CEO approval

Business Outlook

Pros

Good pay, good vacation, climate controlled shop, provided tools.

Cons

Extremely biased management, poor quality parts used in repairs, insufficient resources and tools to perform repairs, ridiculous standards and company policies, no effort put forth to get to the root of problems, employees they don't like are terminated for things they didn't even do.

Viewing 7738 - 7740 of 8,205 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

3.9★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

driversselect

4.4★Compensation & Benefits

Jobs at CarMax

Vehicle Condition Assessor

Apprentice Technician

CarMax

CarMax reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

standard retail job

Buyer

They make it look like sunshine and roses, then reality kicks in...

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs