Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 782 reviews)); "Great people and very diverse" ((in 472 reviews)); "Culture is great and rewarding" ((in 334 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 300 reviews)); "Has a good Work environment" ((in 168 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 563 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 461 reviews)); "Managers have to write observations on you for everything that you do good or bad." ((in 291 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 242 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)

Keith Barr

60% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Dec 25, 2013

Great business just needs quality management..

Business office associate

Recommend

CEO approval

Business Outlook

Pros

Fun job depending on location, Good training program, long term employment you have to really screw up to get terminated. Pay is above average for some. Honest company and big on the customer. Its a great business aspect just need to retain quality people.

Cons

Management is horrible, No genuine recognition, People move up for the wrong reasons, Corporate should be more aware of what goes on in stores and some managers are very unprofessional and inappropriate. Benefits plans should be better.

5.0

Dec 25, 2013

Never thought it would be a career, but the way CarMax invests in its people changed everything.

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Advancement potential. The company is growing like crazy with no end in sight.

Cons

As the company grows, so do it's policies. Tons of training on policies.

5.0

Dec 19, 2013

A good place to work

Detailer

Recommend

CEO approval

Business Outlook

Pros

Great pay, full benefits, great training, room to advance or find a position that suits you, lots of food, a fun team to work with

Cons

Be prepared to work in all weather! And occasional micromanaging

Viewing 7711 - 7713 of 8,203 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

3.9★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

driversselect

4.4★Compensation & Benefits

Jobs at CarMax

Business Office Associate

Business Office Associate

Business Office Associate

Customer Service Consultant - Henderson (Remote)

Business Office Associate

CarMax

CarMax reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great business just needs quality management..

Never thought it would be a career, but the way CarMax invests in its people changed everything.

A good place to work

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at CarMax

CarMax reviews FAQs