CarMax reviews

Lack of leadership, lack of accountability

Experiences can vary significantly depending on the team and leadership. Some teams may have more hands-on management styles, high workloads, or less positive team dynamics. Opportunities for advancement can also vary by department, and some employees may find limited mobility despite strong performance. Compensation in certain roles may be below broader market trends. This was historically offset by the company’s reputation for stability, though layoffs have occurred more recently, making this a greater concern. Benefits are generally comparable to other companies, though health insurance options feel like they fall behind offerings at other companies. The current five-day in-office requirement for employees has been a point of concern for many employees and appears to be contributing to increased attrition. Current company instability and market share would make me think twice about joining the company as a new employee today. Diversity in representation is lacking, especially in upper levels of the org.