CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)
avatar

Keith Barr

60% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Aug 29, 2017

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Grateful customers; work with lots of customers. Loved the job & sold lots of cars.

Cons

Micro-management is the company model. All sales consultants would sell more cars without all the nagging. Managers take the fun out of selling. Did not like the managers breathing down my neck every minute of the day. They could be replaced by using prison guards.

4.0
Aug 24, 2017

Learned a lot

Recommend
CEO approval
Business Outlook

Pros

They were great at taking care of the customer. I would say the training they give to the employees on a regular basis is bar none when it comes to connecting with the customer and understanding their wants and needs before offering a qualified solution. Plenty of opportunity for growth as well.

Cons

Compensation was the biggest con. I set location records for monthly sales and barely had anything to show for it.

4.0
Aug 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun culture Great benefits (medical/dental/vision/401(k), etc) Extensive training program

Cons

Overly worried about being "PC". If someone complained about a situation (that they might not have been involved in, just overheard or eavesdropped), someone got fired. Good luck on that work/life balance - no matter which department you work in.

Viewing 544 - 546 of 8,203 Reviews

Glassdoor has 8,372 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.