Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 782 reviews)); "Great people and very diverse" ((in 472 reviews)); "Culture is great and rewarding" ((in 334 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 300 reviews)); "Has a good Work environment" ((in 168 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 563 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 461 reviews)); "Managers have to write observations on you for everything that you do good or bad." ((in 291 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 242 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

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CarMax

CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)

Keith Barr

60% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Jul 23, 2018

ASE Automotive Technician

Ma5 auto technicuan

Recommend

CEO approval

Business Outlook

Pros

Good pay, great benefits available, great work environment, on job training and advancement opportunities.

Cons

Work hours are dictated by sales volume.

1.0

Jun 10, 2018

Worst place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training program and paid training

Cons

No customers direction of the company is changing rapidly in the wrong direction

1.0

Jun 6, 2018

I Do Not recommend Commission Sales to anyone

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I had a good friend there.

Cons

They will let you work well over 40 hours per week-but with no overtime-that's the life of commission sales-lots of effort but not necessary lots of pay! The training is very long - about 4 weeks of video training and shadowing a mentor-after the first week most people are bored and ready to do something else. Also, Watch your back because the rumor is true that commission car sales is cut-throat. Other sales consultants will lie-cheat or steal deals if they can.

Viewing 523 - 525 of 8,203 Reviews

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Jobs at CarMax

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Business Office Associate

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Business Office Associate

Business Office Associate

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ASE Automotive Technician

Worst place to work

I Do Not recommend Commission Sales to anyone

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