Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at CarMax?

60% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (618) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (104) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 782 reviews)); "Great people and very diverse" ((in 472 reviews)); "Culture is great and rewarding" ((in 334 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 300 reviews)); "Has a good Work environment" ((in 168 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 563 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 461 reviews)); "Managers have to write observations on you for everything that you do good or bad." ((in 291 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 242 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 234 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

Skip to content Skip to footer

Notifications

CarMax

CarMax reviews

3.5

60% would recommend to a friend

(8,203 total reviews)

Keith Barr

60% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.4

Work/Life balance

3.2

Senior management

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Sep 21, 2018

Good under good management

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

The people you work with and CarMax's sales model

Cons

Management doesn't have to have prior sales experience and they are in charge of your development

2.0

Sep 17, 2018

A Friendly Cult

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people. Friendly. They’re the only reason I have lasted as long as I can. My coworkers are awesome.

Cons

No money to be made. Lots of favoritism. You’re basically a sheep who is given what they call “constant feedback” but you’re not allowed to express your opinion. If you go to HR the managers scold you. Communication between managers and departments is awful. Also they say they’re in the “Top 100 employers.” They pay for this designation. It’s a membership they buy and they’re only compared against other companies that buy the membership. So they’re the top 100 in their “club.” Not in the USA.

1.0

Jul 30, 2018

Sales consultant

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Does not micromanage, relatively easy going atmosphere

Cons

Since I have been with carmax, approx 5 months, I have seen 10 people leave...some new hires who realized there really isn’t a good opportunity to make decent money and some veterans as well. Managers give you different answers to your questions and are on their cell phones all day. Business office people come and go. I have never seen such turnaround in a company.

Viewing 520 - 522 of 8,203 Reviews

Top companies for "Compensation and Benefits" near you

Mercedes-Benz International

3.9★Compensation & Benefits

Al Tayer Motors

3.6★Compensation & Benefits

Gargash Enterprises

3.5★Compensation & Benefits

driversselect

4.4★Compensation & Benefits

Jobs at CarMax

Business Office Associate

Business Office Associate

Business Office Associate

Customer Service Consultant - Henderson (Remote)

Business Office Associate

CarMax reviews FAQs

Reviews CarMax reviews

CarMax

CarMax reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good under good management

A Friendly Cult

Sales consultant

Top companies for "Compensation and Benefits" near you

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

CarMax reviews FAQs

Jobs at CarMax