CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work-life balance and opportunities for professional development are generally strong when supported by effective leadership, though experiences can vary across teams and departments. Many areas of the organization recognize and reward high-performing employees with opportunities for advancement. Being mindful of team and leadership dynamics can help ensure a positive experience, and career growth is largely influenced by an individual’s skills, performance, and initiative. Most members of leadership genuinely care about their reports as people, not just a number, though this is another experience that may vary between teams and departments.

Cons

Experiences can vary significantly depending on the team and leadership. Some teams may have more hands-on management styles, high workloads, or less positive team dynamics. Opportunities for advancement can also vary by department, and some employees may find limited mobility despite strong performance. Compensation in certain roles may be below broader market trends. This was historically offset by the company’s reputation for stability, though layoffs have occurred more recently, making this a greater concern. Benefits are generally comparable to other companies, though health insurance options feel like they fall behind offerings at other companies. The current five-day in-office requirement for employees has been a point of concern for many employees and appears to be contributing to increased attrition. Current company instability and market share would make me think twice about joining the company as a new employee today. Diversity in representation is lacking, especially in upper levels of the org.

2.0
Jan 29, 2026

Getting bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work is slow for 6-8 months now. It's hard to think it's getting any better with them having issues and layoffs

Cons

Cons are my pros unfortunately

1.0
Jan 29, 2026

Lack of Leadership

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Onsite Gym and Basketball Courts

Cons

10 hour days You work onsite, while your associates work at home No development or career opportunities Flavors of the day environment Lack of hiring qualified associates in Core/Sales

Viewing 391 - 393 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.