CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Feb 11, 2017

Sales consultant

Recommend
CEO approval
Business Outlook

Pros

Easy part-time job. The pay is really good during tax season and the summer.

Cons

Managers are not the greatest. They tend to micromanage a lot now days. There are some good ones but It really depends on who team you are on. I would not recommend this as a full time job. Great for tax season and summer after that I recommend finding something more stable.

2.0
Feb 9, 2017
Recommend
CEO approval
Business Outlook

Pros

You will meet some of the best co-workers you've ever met working at CarMax. The sense of teamwork is strong and very encouraging.

Cons

Competitors pay about $5 more per hour to do what I did. I was constantly having observations written for the dumbest things (that other people would get away with). Trying to talk to a manager to see what you need to do to move up a position is pointless. Favoritism is/was strong, especially in my office. It doesn't matter if you're one of the most tenured and knowledgeable associates; they'll move up who they want to. Schedule will make your life outside of work nonexistent. Benefits are ridiculously expensive, especially if you have kids.

2.0
Jan 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Full time and part time, two days off in a row, full benefits paid vacations. you will learn a lot of sales technique and how the US's financial process works

Cons

Commission only, the 5 days money back guarantee seriously will hurt your income, be prepared to attend hundreds of customer per year only with the purpose of, to get a free appraisal and then sell their car to other dealer.

Viewing 349 - 351 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.