Capco reviews

3.8

75% would recommend to a friend

(3,428 total reviews)
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Anne-Marie Rowland

81% approve of CEO

66% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 3, 2015

What hasn't been said already....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and bonuses if you can stomach to stay. The Americans on staff are generally treated well, but you can sense an overall apathy toward them by the majority of the non-North Americans (except for NY support staff who are treated very well.) The new grad program is great because it always provides a steady supply of fresh bodies coming in. I marked the 6-month outlook as positive because they'll do whatever they need to in order to meet their goals.

Cons

Benefits are below average. Don't believe anything the recruiter says that's not in writing. If you don't know the meaning of, "thrown under the bus", you will. I've never seen a culture with such an overall lack of integrity and honor in the upper ranks. A very small number of clients means you won't get much of a change of scenery nor a variety of opportunities. Very cliquish as many have said and if you don't suck up you'll get overlooked. Trust no one.

1.0
Feb 5, 2016

Sad Story

Recommend
CEO approval
Business Outlook

Pros

Capco has been an amazing place to work for the past few years. There are a handful of good people left but most are long gone and many more will leave within the year. Offices are nice, IT team is great, and the company was widely respected. However, that respect will certainly wear off given new leaderships attitude and general lack of market understanding. Employee satisfaction went from 100 - 0 since the new leaders took over. Attrition rates are through the roof. Recruitment has stalled.

Cons

New Global CEO has completely lost touch with what made capco great. He is hoping he can milk the changesourcing cow for a few more years before competitors blow the capco model out of the water. Speaks with a lot of consultant jargon while typically saying absolutely nothing. If you want your career to be in loan staffing this is the place for you (aka go work with a bunch of uninspired suits who hate their lives and work long hours doing boring jobs in the back office of banks for below average pay). Human Capital has no insight into how to develop or rate employees. If you join Capco - you will leave or want to leave within 3 months. The culture pitch is all rhetoric there is nothing innovative, entrepreneurial, or cutting edge about capco. Their AI practice is an associate forwarding links to AI articles. I think they got rid of their digital practice (but who knows there is no communication). They have a 3d printer and a drone that sit in a closet until recruits come to the office. You will do work that requires no brainpower, just monotonous mindless activity. People come, they realize it was all rhetoric and they leave, and the cycle continues. Uninspiring, depressing, and ultimately a soon to be dissolved entity.

1.0
Jan 20, 2016

Toxic environment

Recommend
CEO approval
Business Outlook

Pros

There are some really great people still left at the company Great Benefits

Cons

Culture is toxic and unsupportive. Long work hours. Client assignments are random and seldom a good fit. Promotion/annual reviews are a glorified popularity contest. Client roster constantly in flux due to upper management losing business; when this happens and you are moved to the bench through no fault of your own it is marked negatively on your record. When on the bench you must compete with others to gain favor of the partners as they place people based on who they like rather than best fit; during this time anyone in the company who is billable can ping you to work on the most mundane tasks. If they decide they don't like you, you're given vague messages indicating "people are angry" and then rolled off your project no matter how well you are performing. Upper management makes fun of employees' appearance and make racially insensitive comments on a regular basis and then insist they are "just joking". Coaches are the real joke, they are no help at all, just another layer in the Capco bureaucracy. Other than the benefits, there is nothing to be gained in working with Capco versus any other placement firm; at least with a staffing agency you work only for the client and are not expected to build another company on your off hors.

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Capco Response
10y
We are disappointed to read your review and would encourage you to reach out to your Human Capital Business Partner or directly to the North America Human Capital Director, Mary Keller, to discuss your concerns. Capco is a highly diverse company focused on delivering superior results for our clients while also providing a supportive and collaborative culture for our people. Continuous learning and development of our skillsets are part of our core objectives. Each employee is part of a coaching community with their own individual coach. The coaches are there to provide career guidance and support, as well as performance feedback to best position the consultant for future success. We receive positive feedback often about the strength of our coaching program. If any particular coaching relationship is not optimal, employees always have the option to request a change.
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