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      Capco

      Engaged Employer

      Capco reviews

      3.8

      75% would recommend to a friend

      (3,434 total reviews)
      avatar

      Anne-Marie Rowland

      81% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Compensation and benefits

      3.5

      Senior management

      3.5

      Career opportunities

      Capco has an employee rating of 3.8 out of 5 stars, based on 3,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Dec 7, 2018

      It's Ok?

      Senior consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people you work with on the ground are great. The NY office has great coffee and snacks - when you can get to it. The company also tries to host events/socials at the office on a semi-regular basis. Its annual holiday party is generally a lot of fun and people look forward to it months in advance. You can also get exposure to a lot of different financial institutions, which is helpful if you're looking to get out of the industry. The company offers good health benefits and a respectable 401k matching program.

      Cons

      While the office does have free food/drinks and social events - you'll be lucky if you can actually find time to head over there. A lot of the clients/projects have demanding work hours, which makes work/life balance obsolete. So, for the most part, you can forget about dropping by for an afternoon cappuccino. I was lucky enough to land on some of the more strategic/advisory type projects that Capco has. However, the majority of my experience at the company can be lumped into the dreaded "staff aug" bucket. I was essentially doing the work of full time employees and not actually consulting. If I'm going to be doing that kind of work I might as well be treated like a full time employee (e.g. better hours & work/life balance, better management/oversight, more money [yes, it's surprising]), etc.). As for pay, I know that HR regularly responds to these posts stating that they pay industry or above. However, this is not the case for people promoted internally. A lot of people are signifcantly underpaid (even with getting solid 5s and 4s). Sadly, it seems it takes threats of formal complaints to HR for people to see any sizable bump at year-end. I was aghast when I found out what a new hire with the same experience was paid and decided it was time to look elsewhere. And for the obligatory HR reply to this post - yes, compensation complaints were discussed with my coach as was the lack of work/life balance (and also raised to client relationship manager).

      avatar
      Capco Response
      7y
      Thanks for your post. We appreciate your feedback and encourage our people to share their ideas and suggestions with us about how to continue to enhance the employee experience. We realize that there are some projects that can be quite demanding at peak times, as we support our clients in meeting regulatory or other deadlines. However, there are peaks and valleys in demand, and a wide array of consulting engagements in which people can find balance. Capco offers mobility as well for those who are interested in making a move to a different type of project or role. If you have spoken with your Coach and Client Partner and would like to consider other opportunities internally, you can search open roles on the Compass Mobility app, meet with the Resource Manager, or speak with your HR Business Partner or the Director of HR. Please feel free to reach out to us at any time, as we want our people to be happy at work.
      2.0
      Oct 27, 2018

      Major Diversity Issues and Poor HR Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small company startup culture trying to compete with the Big 4. Competitive compensation, benefits, and time-off policy. Singular focus on the financial services industry.

      Cons

      Mostly a staff augmentation firm with PM and BA roles, lack of any meaningful training program. Partners do not know how to sell projects, extremely high turnover, and poor HR function. “Be Yourself at Work” policy is a joke, consultants need to be careful about being monitored. No diversity, partners are mostly white male (Jewish), biased promotion, hiring, staffing policies.

      avatar
      Capco Response
      7y
      Thank you for your review. It’s great to hear that you enjoyed many things about working at Capco, including our market-leading compensation and benefits and culture. Capco is dedicated to the financial services industry and this sets us apart from other firms. As a result, we are able to offer our employees interesting roles across a range of premier clients. Our resourcing teams work with each employee to identify the best role based on skills, experience and career aspirations. Employees are encouraged to shape their own career path through ongoing dialogue with their coach and manager, personalized development plans, networking events and regular feedback. There is a comprehensive training curriculum in place for all employees, including core milestone schools at each level as well as leadership training programs. Our #BeYourselfAtWork ethos is an embedded part of the Capco culture, as we recognize that inclusion in the workplace is about more than having traditional diversity networks. And, through robust HR processes, we work to ensure fairness and eliminate the possibility for bias in all areas. If any employee would like to share suggestions or feedback in this regard, then they are always encouraged to reach out to their HR representative or our Global HR Director, David Heffernan.
      3.0
      Jun 27, 2018

      Recruitment Business Partner - London

      Recruitment business partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good company where you have the opportunity to have a lot of face time with senior leadership - Some great individuals across the business as well as the recruitment team, the business do really care about recruitment and see it as an important partner in the growth of the company

      Cons

      - Management style: Whilst there are some great individuals across the recruitment team it's led extremely poorly. Poor culture (led from the top) with a lack of support from management. The team has extremely high turnover with a lot of recruiters only staying with the team for around 6 months. There's only a handful of the team who have actually been there for a considerable amount of time. You're often called out on very petty things such as working away from your desk or arriving 5 minutes late to the office (this point is quite frustrating as you're expected to work late on interview evenings most weeks). - Very granular KPI focus, similar to working in a recruitment agency (without the commission!) How many CVs are you sending, how many LinkedIn messages do you send.... Overall recommend recruiters avoid joining whilst current management structure is in place. The cons far outweigh the pros. Disappointing as the company is great and deserves a better led, happier recruitment team.

      avatar
      Capco Response
      7y
      Thank you for your review. We appreciate employees taking the time to share their feedback, so that we can improve the experience of our people. One of the challenges of rapid growth in the firm is that it can put short-term pressure on the recruitment team and, as a result, place a greater focus on KPIs at the expense of other indicators of performance and impact our usual culture of empowerment. That said, turnover in the team does not appear to be an issue and most of the team members have been working at Capco for around a year. Nevertheless, we will share your feedback with the individual and with their coach and we will help them to identify ways in which these issues can be addressed. I am confident that this will be a positive experience based on the open approach to performance improvement that we support in the firm. We will work to identify actions that result in a broader management focus in the future and an improved experience for members of the team. Thanks again for sharing your feedback.
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