Capco reviews

3.8

75% would recommend to a friend

(3,430 total reviews)
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Anne-Marie Rowland

81% approve of CEO

65% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Only selected number senior leadership member actually care. But 90% of them will exploit you. Working here means you have to change your values, morales, forget being present with your family. If you are person that wants to learn and excel based on your knowledge. It means nothing here. You will manipulated to think

Cons

Working for Capco. Awful management. Be ready to see nasty side of people. How they lie to your face so they can get promoted and you will be expected to do the same. If you have family with Kids, they will soon realise how ruthless and soulless you become. Unless you are willing to change your ways. You will not survive. And all you will get is “We are sorry that you feel this way”. Clients can break all the company policies and if you highlight that to senior management. They will blame you and ask you get on with it. Best to get HR involved in all instances, then maybe you will be heard

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Capco Response
2y
We are extremely disappointed to read your review. As a people business, the happiness and wellbeing of our colleagues is incredibly important to us, and fundamental to the success of Capco. We support the wellbeing of our employees in a variety of ways, including regular events with our external wellbeing partners, manager training on wellbeing, employee assistance programs, coaching, online resources and affinity groups, including one for parents and carers. We also host annual leadership, role model, and coaching awards to allow colleagues to nominate leaders at all levels who demonstrate outstanding leadership and coaching skills. We receive a high number of nominations each year which allow us to celebrate individuals from across the business, showcase exemplary people leadership and inspire others. If any employee needs additional support at any time, then they are always strongly encouraged to reach out to their HR Business Partner. Regarding promotions, we have a clear process and criteria in place, including a detailed competency framework by level, review process, and promotion committees. We also have stringent company policies, which are published and available to all employees, reinforced by mandatory training, an independent reporting hotline and a dedicated team of Enterprise Risk professionals.
1.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Few senior decent leaders but they dont have the guts to say the facts to you when things dont work out

Cons

where do we start: - awful HR - awful onboarding - awful IT systems - unprofessional resourcing setup - no clarity - hire and fire is the way to go so dont join - no courtesy to engage the workforce

1.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

- Gaining a foot in the door at tier 1 banks and financial institutions - Good salary compared with other consultancies (although I wouldn't call this a consultancy per se) - Very limited and few good partners and managers

Cons

- Initially you are lied to and told you have a say as to which project you want to be part of: but in practicality, you really do not have much of a say and are forced/coerced into projects for billing purposes. This then results in people with - HR claim they are independent, but they are heavily influenced by the politics and hierarchical culture of the organisation. Fairness is something that does not exist in this organisation - if someone senior does not like you, or you have reported them, the process, people, culture and system favour them: it is their seniority against yours. - Having worked at a non hierarchical consulting team at a big 4 organisation, I was astonished at the widespread culture of treating people at a more junior grade with disrespect (generally and in front of others). - Most people have been promoted not because of merit at all, but political considerations (i.e. they had someone at a senior level back them). This is the same for projects - a person could be extremely weak and not performing in their role at all, but if they have a senior person's or project manager/lead's backing, their faults or the failure of their work are blamed on other people. Due to the fact that people have been promoted before their time, they do not know how to deliver effective feedback. - There is a lot of unprofessional backbiting and as people have been promoted prematurely, due to political factors, they lack the very very basic skills of managing people effectively on projects. This leads to severe problems on projects. - There is a culture of blaming others for mistakes made in work, and there is a huge lack of personal accountability - a culture of reflection and learning from mistakes to do a better job in the short, medium and long term is non existent (it is pretty much a dog eat dog world). - The company's 'Bring Yourself To Work' initiative is complete rubbish, as truly bringing oneself to work is job suicide, due to the reasons mentioned above. - The company's flexible working culture for consultants is very very poor - not because the clients that consultants work at are not supportive of it, but due to extremely ineffective project leaderships (who force their view of the world, work and culture down your throat)

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Capco Response
6y
We are disappointed to read your feedback and would like to respond to the points you raised. Your feedback seems to stem for a perception that progression and allocation to the best projects is politically motivated at Capco, rather than based on merit. We firmly reject this and can reassure you that rapid progression, based on a fair assessment of contribution, is one of the key ways that Capco differentiates itself from the competition. Capco has two performance and development reviews a year so we can identify and agree the best candidates for promotion, regardless of time in grade. As a result, talented people will move through the grades quicker at Capco than they do elsewhere. We are confident enough in our commitment that we have clear procedures in place for any staff to challenge any perceived unfairness in either promotions or allocation to projects. These ensure any complaints are properly and fully investigated and remedial actions taken. It is a testament to our commitment that such complaints are extremely rare. As reviews on Glassdoor illustrate the vast majority of our employees are very comfortable to be themselves at Capco and share our commitment to diversity and to accelerated progression. In the event that you are not able to do so, procedures are in place to air, investigate and, where appropriate, remedy your concerns and we hope you will take advantage of these. We urge you raise any issues directly with our HR Team or our Global HR Director, David Heffernan.
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