Capco reviews

3.8

74% would recommend to a friend

(3,443 total reviews)
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Anne-Marie Rowland

82% approve of CEO

64% positive business outlook

Capco has an employee rating of 3.8 out of 5 stars, based on 3,443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capco employee rating is in line with the average (within 1 standard deviation) for employers within the Management et conseil aux entreprises industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 10, 2022

Join on your own risk

Recommend
CEO approval
Business Outlook

Pros

Depending on client you work with, the company has no say

Cons

lots of bench strength ppl are just sitting and then after 3 months are asked to find another company.

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Capco Response
3y
We are sorry to hear your view of the firm. Capco is a fast-growing organization, including in India, which means a wide variety of opportunities for our people in terms of projects and career development. The nature of consulting means that, at times, there will be people on the bench based on client demand. This also means that we are able to quickly respond to client requests and staff up projects as required, managed by our dedicated Resourcing teams. We strongly encourage you to reach out to your Coach or HR Business Partner for a discussion about your concerns.
3.0
Nov 5, 2022

Mediocre at best

Recommend
CEO approval
Business Outlook

Pros

- some amazing colleagues remaining - good location in London

Cons

Many cultural shifts occurred since Capco had been bought by the latest private equity company which kind of resulted in: - loss of identity. - loss of best talent. - loss of fun activities b/c a PE company wants to squeeze every £. - loss of an amazing culture. - less organic growth within the company. - making up of arbitrary titles to slow your progress to partner levels. - randomly fire people despite amazing delivery of results. - high turn around. - if you are not in the right groups, your promotion is stifled by several years. - projects are extremely dull with no real work. They over-staff on silly projects by a factor of 500% so you and your colleagues are fighting for tasks at the client's site because if you don't, your review is going to be below average (1-2) leading to being sacked. Thus, get used to stabbing each other's back. - many times you have no say about project choice - you'll be assigned even though your expertise is zero. So, you better get good at lying to your client's face all the time. - when it comes to promoting people, those who really deserve it (i.e. those who deliver the best results) will be overlooked. The most obnoxious, loud-mouth colleagues who are constantly up everyone's butt and distracting your workflow, those are the people who get promoted. - the CEO is a ghost who you will hardly ever see (even in HQ). And when you do, you ask yourself how he even got to this position having the charisma and persuasion skills of dust. - my advise is: if you have the choice to go to a Big 4 consulting firm, do so. That's where a majority of the good Capco consultants went anyways (and stayed there as well).

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Capco Response
3y
We are disappointed to hear your views of Capco and are glad for the opportunity to respond, as we don’t believe that your experience reflects the high standards of experience which we set for our business. Firstly, to clarify, Capco was acquired by Wipro, a publicly traded company (not a PE firm), more than a year and a half ago. This was a significant milestone for the company, and an important step in driving our firm to the next level in terms of scale and growth. Our partnership with Wipro has not only strengthened Capco’s offering in the market, enabling us to work together to offer a wider set of capabilities and services to our clients, but also allows for greater opportunities for our people. While we are part of the Wipro family, Capco remains an independent brand and business, and our leadership team remains committed to retaining and fostering Capco’s unique, Be Yourself at Work culture. This drive and ambition are reflected in our business performance, and contrary to your comments, Capco on its own achieved record organic growth last fiscal year, and we continue to deliver market-leading growth this year. At Capco, we pride ourselves on being a meritocracy, with a robust performance management process, and two promotions cycles per year. Individuals are assessed by promotion committees and a variety of stakeholders to remove the opportunity for bias and to ensure a fair process. We were delighted to promote more individuals than ever in our recent UK mid-year cycle. We also have dedicated Resourcing teams to align individuals with roles based on their career aspirations, skillset, and business needs. As is common in the consulting sector, individuals may, at times, be placed in a role which does not directly align to their interests based on business demand. However, there are clear processes in place to ensure that people can move to their preferred role as soon as possible. If an employee is unhappy in their role or would like to explore other opportunities, they can speak with their Project Manager, Coach, the Resourcing Team or HR Business Partner. Equally, we offer over 10,000 learning and development courses and training opportunities to allow for our people to develop and progress their careers in specific skill sets outside of their primary roles. As referred to above, our global business continues to grow, and we are currently opening offices in at least three new regions. This means the CEO is travelling extensively, spending time in all of our global offices to meet with leaders, employees and clients. This is particularly important after a sustained period where travel was restricted during COVID. We welcome all employees to ask direct questions to our CEO via our CEO Connect page. We regret that you were unsatisfied with your experience at Capco, but our employees are always encouraged to speak with their Coach, Manager, or HR Business Partner for assistance and support at any time.
2.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Good clientele and company values

Cons

1. Current employees do not bother about the company values and are biased especially towards women even when the company believes in women empowerment. 2. Performance ratings are purely based on favouritism and no skills 3. Extremely partial behaviours 4. No action taken on may complaints done against the biased behaviour even though company provides Speak up helpline 5. Depressing work culture

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Capco Response
4y
We are very disappointed to read your comments as we place our company values front and center in everything that we do. As you rightly mention, a key focus of our DEI agenda is on championing women in the workplace supported by hiring and progression targets for our employees to further advance gender parity at the firm. We also have an active Women@Capco Affinity Group with regular events open to all employees and our UK Business Lead spoke at our recent Town Hall about running an amplification campaign for women employees. Performance ratings at Capco are awarded after careful evaluation with input from a variety of stakeholders. These are supported by a roundtable process to promote fairness and remove bias from the process. We also review both ratings and compensation from a diversity perspective to ensure equitable outcomes. Our independent reporting hotline which you refer to is available to all employees, providing a safe vehicle for colleagues to report a situation, anonymously if they wish, to an independent party. We can assure you that any issues raised are taken very seriously and swiftly investigated and addressed. We also offer a variety of internal channels for employees to voice their feedback, suggestions or concerns at any time and we actively encourage colleagues to have their say.
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