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CNP Santander Insurance Services

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CNP Santander Insurance Services reviews

3.7

65% would recommend to a friend

(26 total reviews)

73% positive business outlook

CNP Santander Insurance Services has an employee rating of 3.7 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNP Santander Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Assurance industry (3.6 stars).

Reviews by job title

26 reviews
5.0
Jul 4, 2018

One of Ireland's Best Workplaces

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culturally diverse (14+ nationalities in 1 small office) Products sold across 11 countries in Europe so truly international Owned by global successful parent companies (CNP and Santander) Management committed to openness and continuous improvement Transparency, fairness and openness are encouraged Independent and confidential external review latest results = 70%+ of employees said 'this is a great place to work'. Open and transparent which isn't for everyone - CEO publicly asked anyone who doesn't agree with the goals and aspirations of the team to leave! New state of the art offices in prime city centre location Great benefits Staff-run social and CSR activities with lots to do and enjoy Challenging work, strong history of promotions and growing people

Cons

It was a start up in 2011 and has evolved quickly. Now a fully fledged and professionally operated company with 4m+ customers so of course there have been teething issues and not everyone has been comfortable with the pace. The company values (which were designed by the employees) were not for everyone so those who don't align will stand out as the values have been built in to the recently redesigned performance development process. At times recruitment hasn't kept up with growth so work pressures have been high. On the other hand it has created an atmosphere where hard work and talent can thrive, be recognised and rewarded. Management are getting better at this too.

avatar
CNP Santander Insurance Services Response
7y
Thank you!
5.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

A fast paced and multi national company. Treats their staff fairly. Plenty of opportunities to expand your role and take more responsibility.

Cons

All the issues a new company has

avatar
CNP Santander Insurance Services Response
7y
Thanks! We believe everyone has skills and something to contribute but all companies differ and as we have grown as a team and as a company the changes haven't suited everyone. But with over 70% of employees recently stating we really are a great place to work we think we are doing more right than wrong.
1.0
Apr 29, 2018

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is nice and central

Cons

Hiring experienced people but treating them like this is their first job - no respect given to staff. Role advertised, promises made during interview process and reality tend to be very different things! Bullying and micromanagement are the norm in some departments. Management choose to ignore what is evident with high staff turnover due to the above reasons.

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CNP Santander Insurance Services Response
7y
Thank you for your feedback. As I have already said elsewhere we listen carefully and react more than most companies. There is no history of bullying in the company but we do set and achieve high standards. We work with demanding successful fast paced partners so our environment will naturally not suit everyone. I am sorry that CNPSI did not work for you and we wish you well in the future.
Viewing 22 - 24 of 26 Reviews

Glassdoor has 31 CNP Santander Insurance Services reviews submitted anonymously by CNP Santander Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if CNP Santander Insurance Services is right for you.