Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (177) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 640 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 552 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 511 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 354 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 482 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Bad leadership as far as I know." ((in 101 reviews)); "No career opportunities in Zagreb" ((in 63 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 63 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Tourcoing , Lille , Paris , Nice , Lyon , Bordeaux

Skip to content Skip to footer

Notifications

Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,597 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,597 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,597 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews

4.0

Jul 10, 2017

Good employer

Account executive

Recommend

CEO approval

Business Outlook

Pros

Career opportunities throughout departments Learning curve Company transparency Performance appraisal criteria

Cons

Salary Less intelligent people compared to consultancy

5.0

Jul 7, 2017

Great environment to grow and succeed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment to grow and succeed

Cons

The pay may not be on par with other call centers.

5.0

Jul 3, 2017

Start-up mind set with stable structure

Customer service team leader

Recommend

CEO approval

Business Outlook

Pros

Best people in the industry, Growth opportunities (2 promotions in 3 years), great atmosphere, salary increased 21% for EVERYONE last year

Cons

Job diversity are limited to customer/partner service in Berlin, but if you are ready to relocate, the world is yours

Viewing 7246 - 7248 of 7,597 Reviews

Jobs at Booking.com

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM