Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 642 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 535 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 526 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 354 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 472 reviews)); "Bad managers are very bad" ((in 260 reviews)); "Lack of company vision and poor leadership" ((in 106 reviews)); "No career opportunities in Zagreb" ((in 67 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 56 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Tourcoing , Lille , Paris , Nice , Lyon , Bordeaux

Booking.com reviews

4.0

79% would recommend to a friend

(7,601 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,601 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews

5.0

Nov 30, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing environment, great people, a place where you can express yourself and your ideas and learn a lot

Cons

No cons, I was in the best working place ever

5.0

Nov 26, 2017

Great company!

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Very diverse and innovative where employees are valued

Cons

Doesn't pay the best salary.

4.0

Nov 24, 2017

Good Company - Always Improving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Location - Working Environment - Colleagues and their passion - Benefits

Cons

- Communication between departments/buildings - No set progression plans

Booking.com Response

8y

Hi and thanks for your review and rating. Communication is one of those areas where no matter how good you are at it there is always stuff you can do to get better and we will always look to improve. With regards to progression plans, we are doing a lot of work at the moment on career paths. I'm not sure which part of the business you work in but watch this space. We will always listen and do our bit to get better everyday. Thanks again Ryan

Viewing 7165 - 7167 of 7,601 Reviews

Jobs at Booking.com

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM

Booking.com

Booking.com reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Account Manager

Great company!

Good Company - Always Improving

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