Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

79% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 610 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 579 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 540 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 522 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 368 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 471 reviews)); "Bad managers are very bad" ((in 256 reviews)); "Lack of company vision and poor leadership" ((in 104 reviews)); "No career progression at all" ((in 72 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Tourcoing , Lille , Paris , Nice , Lyon , Bordeaux

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.0

79% would recommend to a friend

(7,607 total reviews)

Glenn Fogel

69% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,607 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews

4.0

May 15, 2018

Great place to work

Coordinator hotels department

Recommend

CEO approval

Business Outlook

Pros

Great people, lots of benefits and good environment.

Cons

Not very high salaries and depending on the country, management may not be very good.

Booking.com Response

Thank you for sharing some of your thoughts. Hearing from our employees is valuable to us as we look to make improvements at Booking.com. You briefly brought up management and we’d like to hear more about your experience, we’d appreciate it if you got in touch with your HR Business Partner to talk about this more. Recently, we made an announcement about salary raises. But if it would be helpful for you to have more information, your manager or HR Business Partner would be happy to chat with you. We value diversity and creating a collaborative work environment, and we’re glad to hear you’re experiencing that with us. Many thanks, The People Team at Booking.com

4.0

May 14, 2018

Work at booking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life palace, lunch, relaxed environment

Cons

Perl, monolithic code base, business logic

4.0

May 12, 2018

Great Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great multicultural environment Free lunch Opportunities for growth if you work hard

Cons

People not understanding the above and taking everything for granted

Viewing 7072 - 7074 of 7,607 Reviews

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