Pros
As a Property Manager, I have had the pleasure of working with Booking.com for our property reservations and visibility, and I must say that they have been an exceptional partner. The platform offers incredible visibility and exposure for our property, which has helped us to attract a wider range of guests from all over the world. Booking.com offers a wide range of tools and resources for Property Managers, including a dedicated extranet portal, which allows us to easily manage our listings, update availability, and communicate with guests. The platform's reliable and secure payment system also gives us peace of mind, knowing that our payments are processed efficiently and securely. Overall, we are extremely satisfied with our partnership with Booking.com and would highly recommend it to any Property Manager looking for a reliable, user-friendly platform with great visibility for their vacation properties.
Cons
Booking.com's customer service can be challenging to reach at times, particularly during peak travel seasons when call volume is high. This can be frustrating for Property Managers who require assistance with their listings, reservations, or other issues.