Booking.com reviews

4.1

80% would recommend to a friend

(7,584 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Mar 31, 2026

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good environment and good support for employees

Cons

the job itself can be repetitive

avatar
Booking.com Response
2mo
Thank you for taking the time to share your experience. We’re glad to hear that you found the environment positive and felt supported during your time at Booking.com. We also appreciate your note that some aspects of the role can feel repetitive. Feedback like yours helps us better understand the employee experience and where we can continue improving. The Booking.com team
4.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, exposure to lots of cultures and languages, end of the year party

Cons

Strict micromanagement especially with down time

avatar
Booking.com Response
2mo
Thank you for taking the time to share your feedback. We’re pleased to hear that the benefits, multicultural environment, and team experience have been positive aspects of your journey at Booking.com. We also appreciate your honest feedback on micromanagement and how downtime is handled. We understand how important trust and autonomy are to the employee experience, and feedback like yours is valuable as we continue looking at how to better support our teams. The Booking.com team
3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

U work with international clients. Nice collegs.

Cons

Very rigid procedures. U cannot hepl people in most cases even if u want to. Your mood is going down and fast after the firsr 3/4 unhappy clients. And manangement (brain washed} only look on graphics...

avatar
Booking.com Response
2mo
Thank you for sharing your experience. We’re glad to hear that working with international clients and colleagues has been a positive part of your role. At the same time, we’re sorry to hear that stress, rigid procedures, and the overall team experience have negatively affected your day-to-day work. We understand how important it is for employees to feel heard and supported, especially in demanding customer-facing roles. Feedback like yours is important as we continue working to improve the employee experience and the support available to our teams. The Booking.com team
Viewing 37 - 39 of 7,584 Reviews

Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.