Booking.com reviews

4.1

80% would recommend to a friend

(7,584 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive teams and strong work culture

Cons

Slow to make decisions, bureaucratic at times

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Booking.com Response
1mo
Thank you for sharing your perspective. We’re pleased to hear that supportive teams and a strong work culture were positive parts of your experience at Booking.com. We also appreciate your feedback on slow decision-making and bureaucracy. As the organisation continues to grow and evolve, insights like yours are valuable in helping us improve how we work and move forward together. The Booking.com team
1.0
Apr 1, 2026

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Relocation benefits High pay for Netherlands Good job life balance depending on which team you’re on

Cons

Management is incompetent from the CEO to senior leadership & there is a lack of urgency in dealing with product issues and customer support. Outdated tech stack with lots of legacy code and there is a lack of innovation because LT are focused on just keeping things barely running. Frequent layoffs of entire teams for “efficiency” which are never ending.

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Booking.com Response
2mo
Thank you for sharing your perspective and for recognising some of the positive aspects of your experience, including relocation support, compensation, and work-life balance. At the same time, we are sorry to hear that leadership, innovation, and the overall direction of the business did not reflect the experience we aim to create. We understand how important clear leadership, strong product focus, and meaningful responsiveness to employee and customer feedback are. Feedback like yours is important as we continue working to improve how we support our teams, evolve our technology, and deliver better experiences for both employees and customers. The Booking.com team
5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Chill environment - Salary is great - Benefits are great - Good engineering problems

Cons

- Leadership put business before ethics/morals - Not much progression

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Booking.com Response
2mo
Thank you for sharing your feedback. We’re pleased to hear that the environment, compensation, benefits, and engineering challenges have been positive parts of your experience at Booking.com. We also appreciate your honest feedback on ethics, leadership, and career progression. We want Booking.com to be a place where employees feel their growth is supported and where leadership decisions reflect the values we aim to uphold. Feedback like yours is valuable as we continue working to strengthen both leadership and development opportunities across the business. The Booking.com team
Viewing 34 - 36 of 7,584 Reviews

Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.