Terrible management, falsely advertised call centre
Pros
There are no pros to this disgrace of a department
Cons
My experience at Barclays has been deeply disappointing, primarily due to the misleading nature of the role and the toxic work environment. 1. Misleading Role: The position was advertised as a mortgage expert role, but in reality, it turned out to be nothing more than a call center job. This bait-and-switch approach led to a significant loss of trust from the outset. 2. Toxic Management: The management style here is nothing short of bullying. Managers create a culture of fear rather than support, constantly threatening employees and showing little regard for their well-being. This hostile environment made it incredibly difficult to perform even basic tasks. They time your toilet breaks & watch every single thing you do 3. Terrible Bonus Structure: The bonus scheme is a joke. Despite high expectations and relentless pressure to meet targets, the bonuses offered are far from competitive, leaving you feeling underappreciated and undervalued. 4. Overwhelming Workload: The workload is shockingly high, with unreasonable expectations placed on employees. This, combined with the lack of support, makes for an extremely stressful experience. 5. Lack of Team Spirit: There is no sense of camaraderie or team spirit. The threatening and unsupportive atmosphere fostered by management has destroyed any chance of collaboration or mutual respect among colleagues. 6. No Career Progression: There are no clear paths for career development or progression. The few opportunities that do exist are often handed out based on favoritism rather than merit, which is incredibly demoralizing. 7. High Staff Turnover: The misleading nature of the role led to nearly half of the workforce leaving once they realized they had been duped into a call center job. This high turnover is a clear indicator of the deep-seated issues within the company. In summary, working at Barclays has been a highly negative experience. The combination of a misrepresented role, toxic management, poor compensation, and a dreadful work environment makes this a place I cannot recommend.
