B&M Retail reviews

2.9

37% would recommend to a friend

(3,798 total reviews)
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Tjeerd Jegen

35% approve of CEO

34% positive business outlook

B&M Retail has an employee rating of 2.9 out of 5 stars, based on 3,798 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 6, 2016
Recommend
CEO approval
Business Outlook

Pros

- easy to get the job, you don't need any experience, qualifications or references - most of the staff are friendly and helpful - lots of overtime available if you want it

Cons

- you don't find out your shift times until a week before, can be as late as the day before which makes having a life outside of work difficult to arrange and make plans - no online system to see rota or contact management, all communication is done in person and very little over the phone, makes planning holidays or swapping shifts difficult when you don't work many days of the week - pay is poor, absolute minimum for age range, no benefits or praise for doing a good job - customers are very rude - lots of unpaid workers on work experience that do a poor job make the shop floor quite messy, this leads to angry customers complaining at the till staff when prices are different to what they saw on the shop floor - no name tags so if you're bad with names and have to use the tannoy all day it can make the job hard when customers constantly ask you to get a coworker to check the price of something - lots of things not working (heating wasn't working in winter when i was employed, tills broke etc.) isn't fixed for a long time and can be replaced with something from another store that is old and faulty too -super hot in summer, no air conditioning, makes working unbearable - a lot of the time there is nothing to do, constantly have to ask managers for jobs that need doing

1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

10% Discount? I hope I could say something more but I can't.

Cons

Low rates & terrible management. Encouraging and rewarding lazy, bullies and rude people.

1.0
Sep 26, 2016

Horrible Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are very little pros to this horrible organisation.

Cons

Firstly, management is an absolute joke. I worked there for over 4 years as a student with no problems apart from being bullied by a few other employees. This bullying ranged from being slated on social media to getting my hair pulled in the work place by these bullies. Unfortunately, as management constantly tolerated this behaviour, which was towards other staff members also, I felt I had no choice to leave after 4 years because these people were given supervisor roles and I felt unsafe to work there as well as intimated. I have been let down by this company as they knowingly promoted bullying and let it drive multiple people out of a job. Disgusting.

Viewing 148 - 150 of 3,798 Reviews

Glassdoor has 4,033 B&M Retail reviews submitted anonymously by B&M Retail employees. Read employee reviews and ratings on Glassdoor to decide if B&M Retail is right for you.