Does B&M Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, B&M Retail employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at B&M Retail. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at B&M Retail?

37% of B&M Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&M Retail 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at B&M Retail?

Store Manager (295) , Sales Assistant (236) , Deputy Manager (199) , Customer Service Assistant (134) , Customer Service Supervisor (132) , Customer Service (129) , Customer Assistant (121) , Shop Floor Assistant (106) , Supervisor (100) , Floor Manager (91) , Retail Assistant (91) , Warehouse Operative (84) , Sales Associate (82) , Replenishment Manager (80) , Cashier (74)

What are the pros of working at B&M Retail according to real employee reviews?

"The staff is friendly and I truly felt like I was part of a supportive team." ((in 304 reviews)); "Colleagues are friendly and helping" ((in 178 reviews)); "Good people to work with" ((in 169 reviews)); "Good opportunities to be promoted within the company as i have been recently promoted myself." ((in 71 reviews)); "Great management team" ((in 52 reviews))

What are the cons of working at B&M Retail according to real employee reviews?

"Low pay (only minimum wage even if overtime is done) Slow job progression and low contracted hours" ((in 309 reviews)); "Minimum wage while requiring a lot of responsibility to ensure stock adjustments/reports are accurate for audits and stocktakes" ((in 224 reviews)); "Poor management who would moan about everything all the time and would never make the workplace positive." ((in 216 reviews)); "Moneys not great and long hours" ((in 157 reviews)); "Downside with B&M is the pay it’s national minimum wage would be better if it was slightly higher." ((in 117 reviews))

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B&M Retail

B&M Retail reviews

2.8

37% would recommend to a friend

(3,794 total reviews)

Tjeerd Jegen

38% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Career opportunities

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.3

Compensation and benefits

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,794 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

4K reviews

5.0

Sep 29, 2025

Improving culture

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good new ideas and systems being developed to help teams. Always good ranges and exciting seasonal changeovers. Challenging pace but a lot of scope to drive your store like your own. Improving culture from CEO downwards. 40hr weeks compared to competitors on over 40 and more flexible schedules. Good progression.

Cons

Buyers can sometimes push to much stock in to store that can get stressful but recently there has been more hours to help improve customer service and processes.

2.0

Sep 27, 2025

Do Not Work Here

Customer service

Recommend

CEO approval

Business Outlook

Pros

Its a job. some staff are friendly. Minimum Wage

Cons

MANAGEMENT!!!!!! I do not think it matters what store or area you are in management is a problem. Area managers choose their favorite store based on the manager that is most up their butts. Store managers are thrown straight into the deep in with no support and in turn treat their staff like poo. Most the management in the store i worked at are only in a position of management as there was no one else to fill the slot they aren't actually qualified enough to manage. Constantly over worked and under paid with no appreciation for going above your job role and helping out with extra hours. There is no incentive to work here unless you desperately need a job. Lack of staffing makes I extremely difficult to have a work life balance with this company.

4.0

Sep 11, 2025

Good

Replenishment

Recommend

CEO approval

Business Outlook

Pros

Nice, helpful, caring, fun, inclusive

Cons

Not much honestly, was a good experience

Viewing 52 - 54 of 3,794 Reviews

Jobs at B&M Retail

Préparateur de commandes polyvalent CDI (H/F)

Employé polyvalent H/F

Employé polyvalent H/F

Employé polyvalent H/F

Alternance Assistant Marketing & Communication H/F