Does B&M Retail pay their employees well?

According to anonymously submitted Glassdoor reviews, B&M Retail employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at B&M Retail. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at B&M Retail?

37% of B&M Retail employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated B&M Retail 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at B&M Retail?

Store Manager (295) , Sales Assistant (235) , Deputy Manager (199) , Customer Service Assistant (134) , Customer Service Supervisor (132) , Customer Service (129) , Customer Assistant (121) , Shop Floor Assistant (106) , Supervisor (100) , Floor Manager (91) , Retail Assistant (91) , Warehouse Operative (84) , Sales Associate (82) , Replenishment Manager (80) , Cashier (74)

What are the pros of working at B&M Retail according to real employee reviews?

"All staff are friendly and are able to work professionally whilst maintaining good relationships at professional levels." ((in 300 reviews)); "Colleagues are friendly and helping" ((in 167 reviews)); "Good people to work with" ((in 163 reviews)); "Great opportunities to step up on the career ladder" ((in 72 reviews)); "Great job security" ((in 50 reviews))

What are the cons of working at B&M Retail according to real employee reviews?

"Low pay (only minimum wage even if overtime is done) Slow job progression and low contracted hours" ((in 304 reviews)); "Minimum wage while requiring a lot of responsibility to ensure stock adjustments/reports are accurate for audits and stocktakes" ((in 221 reviews)); "Poor management who would moan about everything all the time and would never make the workplace positive." ((in 212 reviews)); "Can be long hours and very tiring" ((in 151 reviews)); "Downside with B&M is the pay it’s national minimum wage would be better if it was slightly higher." ((in 117 reviews))

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B&M Retail

B&M Retail reviews

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2.8

37% would recommend to a friend

(3,793 total reviews)

Tjeerd Jegen

38% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Career opportunities

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.3

Compensation and benefits

B&M Retail has an employee rating of 2.8 out of 5 stars, based on 3,793 company reviews on Glassdoor which indicates that most employees have an average working experience there. The B&M Retail employee rating is 21% below average for employers within the Commerce de détail et de gros industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

4K reviews

1.0

Dec 15, 2025

Lies

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Can be somewhat of a friend environment

Cons

Be very careful when they talk about pay, make sure everything is recorded. They lied about how much I was gonna get paid and when confronted they tried to cover it as “ mistake “ .

1.0

Dec 11, 2025

Terrible - Region 3

Store manager

Recommend

CEO approval

Business Outlook

Pros

Not really anything unless you like be managed by entry level management senior team. They dont know how to retail or trade or generally deal with anyone with respect. Closed eyes leadership from an area and regional level. Hard work not recognized.

Cons

Lost all there decent exprienced management now Lowest paid of all retail managers. No career path, no development as a store manager you probably know more then senior management anyway. Poor communication between levels No consistancy behind anything 1 minute talking about one thing then next day something else considering. Very poor

1.0

Dec 8, 2025

Worst company I’ve ever worked for

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Nice staff I work with, manager was nice until he moved to another store now it’s a horrible manager.

Cons

I’ve had no help from this company, I’ve contacted head office which has been no help and HR don’t even answer me . Wouldn’t recommend working here at all.

Viewing 31 - 33 of 3,793 Reviews

Jobs at B&M Retail

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