American Express reviews

4.1

81% would recommend to a friend

(18,629 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,629 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Brand name. Good training. Good on CV.

Cons

The reports in the media about American Express having an "anti-white" culture are true. The culture fosters a culture of racism against Caucasians and actively discriminates in both hiring and promotion. It embraces and teaches Critical Race Theory and its leaders regularly bad-mouth the United States.

1.0
Jun 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Job stability and nothing else

Cons

No focus on innovation, extremely polluted culture, insane levels of politics, red tape, beuraceacy, leaders are non technical jokers not even having a science degree, demanding respect from everyone but experts in lying and biasing, use of foul language especially by engineering directors and especially non deserving and non capable ones. Overall I will give it 0 stars if u intend to join technology dept.

1.0
Apr 28, 2022

Unexpected

Recommend
CEO approval
Business Outlook

Pros

Great Manager, she was encouraging and unsupportive.

Cons

The subsidiary USACG marketing team gives you an un-realistic on top of the fact the the entire list of leads is DNC (Do Not Call) hoe exactly am I supposed to reach out to customers, but still expect you to make a total of 80 calls daily., They do not explain to you form the beginning that customers that you are calling will not have on their caller ID that American Express is calling, hence when you introduce yourself they believe you are scam or fraud therefor customers are vulgar and disrespectful about 90% of the time. Leads are circulated and never improved the tools given are sub-par a best., Favoritism, Politics and corruption is the worst. If a family matter arises and emergencies occur and you report the emergency and report to HR and create a case number follow policy and are unable to make the 80 calls daily than your job is very much at risk.

Viewing 286 - 288 of 18,629 Reviews

Glassdoor has 21,986 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.