American Express reviews

4.1

81% would recommend to a friend

(18,628 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,628 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Dec 12, 2023

It’s a hard no

Recommend
CEO approval
Business Outlook

Pros

Travel benefits/ hotel stays discounts

Cons

Overworked no work life balance never approved time off and random changed schedules and made it mandatory to bid. Horrible management no support

1.0
Nov 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay - money is really good as India's per capita income is too low, so good by that standard.

Cons

So I joined during the transition of WFH to hybrid. I couldn't do hybrid as I've HS and I submitted some documents to let me work remotely which AMEX publicizes on their website. They said they can't do it as I've only completed 5 months in company. I asked them to extend WFH for me but they said either get admitted in hospital or work from office. I had no productivity loss. I asked them to give me unpaid leaves and I'll resume on-site work after a month. My manager (not allowed to name) persuaded me to resign and said I can always join after 3 months. Now when I apply they reject my applications, former manager tell me to speak with HR and the HR says can't do anything. I left a job where I was about to be promoted. AMEX basically ruined my career. Also the coaches and manager address you as 'beta' meaning son. Also Hindu rituals are made fun of in skits. And you need to come to office to celebrate Pride month. Work is more than usual shift, no work life balance. Mangers ask you stay back after shift for coaching and meetings.

Viewing 277 - 279 of 18,628 Reviews

Glassdoor has 21,985 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.