American Express reviews

4.1

81% would recommend to a friend

(18,618 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,618 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary is great 👍🏻. Benefits are decent.

Cons

Management is too deep. Supervisors and Managers constantly bombard you with unrealistic expectations. They hold you accountable to what they think you should do but they don’t prepare you. Amex GBT (corporate travel) is a horrible job! You’ll spend the money you make on therapists.

1.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Credits to the cafeteria $15 a day

Cons

Compliance can do whatever they please Not enough training to avoid mistakes Leader assigned to you means whether you succeed or fail Open retaliation to whoever speaks up

1.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

None. This place was just awful. Run

Cons

Director didn't know anything. Negative person.

Viewing 205 - 207 of 18,618 Reviews

Glassdoor has 21,972 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.