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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,592 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Jun 19, 2008

      OK

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Emphasis on work-life balance Focus on employee development - lots of trainings, lunch & learns, etc. "Nice" culture - managers (for the most part) don't yell at, or put down, their direct reports

      Cons

      Collaborative culture - spend majority of time in meetings "aligning" and "gaining buy in", instead of completing projects quickly Promotions are determined based on time in role, as opposed to quality of work. Little incentive to be a high performer. More important to be liked than to do good work Senior leaders are great, but too many incompetent middle managers

      2.0
      Jun 14, 2008

      ok

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the coworkers and colleague are very warm

      Cons

      there is no life outside of this place.

      5.0
      Jun 14, 2008

      Great place to work

      Risk manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment in my last 2 groups has been great (Risk and Service Engineering). Overall, a great workplace (the one exception that I know of being the call center, and even that isn't too bad compared to other call centers). The "work-life balance" is good (a la, they typically don't expect you to work much more than 40 - 45 hours a week. Vacation time is reasonably plentiful, etc. Also, it is a very good place to work, and while it is difficult to get the large promotions from within, it is very possible (as compared to other companies, where I would be surprised if it were less possible).

      Cons

      I'm not sure, but I suspect that compensation is only "average". Also, like other large companies, there is a fair amount of bureaucracy, red tape, time wasted in meetings, etc. However, I don't think this is specific to only American Express, but rather, all large companies.

      Viewing 18568 - 18570 of 18,592 Reviews
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      Glassdoor has 21,943 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.