American Express reviews

4.1

81% would recommend to a friend

(18,610 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,610 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

work life balance and flexibility

Cons

low salary and benfits compared to industry

4.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits; great opportunities to be a part of a global company and global projects; great brand and name recognition; lots of on-the-spot recognition and 'gifts' for employees; diversity efforts are very important and are not just the 'flavor of the month'; lots of women in leadership roles

Cons

political posturing; huge hierarchy/beaurocracy--sometimes takes forever for projects/ideas to be realized (if at all); lot of favoritism related to promotion--not always the most competent person is the one chosen; layoffs common; people in senior management don't always communicate information like they promised to; working 24x7 is tough to balance work/life; don't have childcare arrangements

Viewing 18457 - 18459 of 18,610 Reviews

Glassdoor has 21,964 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.